Exception Exception of type 'System.ArgumentException' was thrown. The set of claims could not be mapped to a single user identity. The exception message is 'System.ArgumentException: Exception of type 'System.ArgumentException' was thrown. SPApplicationAuthenticationModuleV2: Incoming token does not contain an actor.Įrror trying to search in the UPA. There is no actor claim so no actor token. On SharePoint server we are seeing regular 8306 errors only on the WFEs regularly but unsure if it is related: End of inner exception stack trace -Īt .(Exception exception, HttpRequestAsyncResult result)Īt .(HttpRequestAsyncResult result, HttpRequestAsyncException delayedException)Īt .(HttpRequestAsyncResult result, HttpRequestAsyncException delayedException)Īt .HttpRequestAsync.End()Īt .()]įileUnknownException with InnerException from CheckBaseDocument, InnerException: .EnvironmentAdapters.WopiUserUnauthorizedException: WOPI 401 -> : Unauthorized -Īt .()įileUnknownException while loading the app. WOPI CheckFile: Catch-All Failure [exception.EnvironmentAdapters.WopiUserUnauthorizedException: WOPI 401 -> : Unauthorized. Sharepoint farm is running Kerberos authentication We have 3 other sharepoint environments (1 x Sharepoint SE and 2x Sharepoint 2016) integrated with this OOS farm and none of them have the same issue.ĭocuments open ok in desktop application (rather than the browser)Ĭlosing the browser, clearing the cache and trying again often resolves the issue but not in all cases Either directly from sharepoint or via a 'Share' link.

This occurs when opening office documents in the browser. If this happens again, try opening the document in Microsoft Word. Sorry, there was a problem and we can't open this document. Intermittently our users are getting the error:

Microsoft office 2016 won39t open